key words : Service quality, Service product, Service delivery, Service environment, Behavioral intentions, Coffee shop
국내․외 브랜드에 따른 커피전문점의 서비스품질이 고객만족과저자 : 김기진[kk7307],변광인[amd2007]key words : Service quality, Service product, Service delivery, Service environment, Behavioral intentions, Coffee shop 첨부파일 다운로드 20100811.pdf등록일2010-08-31 조회수1,116 알아두면 유용한 정보 |